We want you to shop with confidence at Scents with Memories. If you’re not satisfied, we’re here to help.

Return Eligibility

  • Returns are accepted within 14 days of delivery.
  • The product must be mostly unused, with at least 90% remaining.
  • The product must be returned in its original condition and packaging.

Return Process

  • To request a return, WhatsApp us at 03133403875
  • Our support team will assist you step by step.
  • Returns are processed within 7–14 working days after approval and inspection.

Refund Details

  • Delivery charges from the original order are non-refundable.
  • Refunds will be issued after the returned product has been received and inspected.

Important Note

  • Sale items are not eligible for return.
  • Tester boxes are non-refundable.